Support

How can we help?

Find answers to common questions, or reach out directly. We respond to every message.

Email support

Within 24 to 48 hours

We respond to every message and walk through any issue.

admin@vitalitywellness.app

In-app

Right where you log

Submit feedback, report issues, browse help without leaving POWR.

Settings, Help and Support

Common questions

Answers to the things people actually ask.

How do I track my meals?

Open the home screen menu and choose "Log Food." From there you can scan a meal, scan a barcode, or use manual entry depending on what you are logging.

How do I connect Apple Health?

POWR does not support Apple Health or wearable syncing yet. POWR is focused on nutrition tracking first. Integrations will be announced separately if and when they ship.

Is my health data secure?

Yes. Your data is encrypted at rest using AES-256-GCM, in transit using TLS, and protected with HIPAA-aligned security practices. We never sell your personal information. Read our privacy policy for full details.

How do I delete my account?

Go to Settings, Account, Delete Account. This starts the deletion workflow immediately and removes your account data from active systems after required cleanup completes. For a data export first, contact support at admin@vitalitywellness.app.

Do you offer a premium subscription?

POWR offers free and premium tiers. The current product focus is AI-assisted nutrition logging, macro and micronutrient tracking, ingredient detail, and meal management. Premium functionality may grow as the product expands.

Which wearables does POWR support?

None right now. The app is nutrition-focused today. Treat wearable and connected-app support as future work, not a live feature.

How do I report a bug?

Email admin@vitalitywellness.app with a description of the issue, your device model, and iOS version. Screenshots or screen recordings help.

Still stuck?

We're always happy to hear from you. No question is too small.

Contact support